Why Am I Still Being Charged After Cancelling My Subscription?

If you canceled a Rumble subscription but are still seeing recurring charges, don't worry. This guide will help you figure out what might be happening and how to stop unexpected payments.

Common Symptoms

You continue to see $9.99 charges every 5 days after receiving a cancellation email.
Your subscription status shows as canceled, but payments still process.
You receive cancellation confirmation but no refund for recent charges.

Possible Causes

Subscription cancellations may take some time to process. If you canceled close to your renewal date, a final charge may still occur.

You may have multiple subscriptions (for different creators or services) under the same email or payment method. Charges can continue for any active subscription.

If you subscribed through a third party (like the App Store or Google Play), cancellations must be completed on that platform. Charges may continue until the third-party subscription is ended.

A billing or system error may have prevented your cancellation from processing correctly. Unusual charge intervals (like every 5 days) may indicate a problem with the subscription setup.

What to Do: Solutions

Check Your Subscription Status

Go to https://rumble.com/account/recurring-subs and review all active and canceled subscriptions. Confirm the subscription you intended to cancel is listed as 'Canceled.'

Review Billing History

Check your payment method statement for recurring charges and note the exact dates and amounts. Compare these to your Rumble subscription history.

Check for Multiple or Duplicate Subscriptions

On the subscription management page, look for multiple active subscriptions under your account or with the same payment method.

If Subscribed via App Store or Google Play

If you signed up through Apple or Google, open your device settings and cancel the subscription there. Confirm cancellation via your app store account.

If Cancelled But Charges Continue, Contact Support

If everything looks correct but charges continue, contact Rumble support. Include screenshots of charges and your subscription page. Mention any abnormal charge frequency (like every 5 days).

Sometimes billing issues take a few days to resolve after cancellation. If you have been charged incorrectly, Rumble support can help investigate and issue a refund if needed.

Verification

After following these steps, you should see no further unwanted charges. Your subscription status should remain 'Canceled,' and any refunds will appear on your payment method within a few business days.

Prevention Tips

Always confirm cancellation through the subscription management page or your app store account.
Keep cancellation and charge confirmation emails for your records.
Check your payment method for unexpected charges each billing cycle.