Troubleshooting Subscription Payment Failures Due to Fraud Alerts

If your recurring subscription payment on Rumble is failing with a message or notification related to a fraud alert, don't worry—this is a common issue and can often be resolved quickly. Payment processors or banks sometimes block transactions to protect you from potential fraud, especially with recurring online payments.

Possible Causes

Fraud alerts can be triggered by your bank or card issuer for several reasons:

• Your bank flagged the transaction as unusual or risky.
• Card details were entered incorrectly (wrong number, expiration date, CVV, or billing address).
• Your card has restrictions on online or recurring payments.
• The payment attempt was made from a new device or location.

How to Fix a Failed Subscription Payment Due to Fraud Alert

Double-check your card details

Go to your recurring subscriptions page at https://rumble.com/account/recurring-subs and select the subscription. Make sure the card number, expiration date, CVV, and billing address are correct.

Contact your bank or card issuer

Let them know you attempted a payment to Rumble. Ask if a fraud alert or block is active, and request the payment be allowed.

Try a different payment method

If your card continues to be declined, use a different credit or debit card to complete the subscription payment.

Cancel and re-subscribe (if needed)

If the payment still fails, consider canceling the subscription and re-subscribing. This can reset any issues with your payment method.

Try the mobile app

Some users find payments go through successfully using the Rumble mobile app instead of a web browser.

If you've tried all steps and your payment still fails, contact Rumble support for further assistance.